“Prato” and the Site Visit


One of my tenants has a VIP visit coming up and they are looking to create the best impression that they can. Much depends on their own efforts of course, but as the FM team for the site my colleagues and I can make our contribution. The question is how far do we go to help? There is a service level agreement in place so we could just do what we are contracted to do, but I am not comfortable with that route because there is a time to do what you need to and there is a time when you do it right. Read more…

on the pros and cons of protégés


I mused here last week on succession planning and one part of that is the possibility of having a protégé. It is a complex relationship, almost a partnership, and can be very beneficial when it works well. Certainly I have had the delight of seeing a number of people that I have taken under my wing go on to do well in their careers. Read more…

the importance of Succession Planning


Independent types like me are often called in to cover for someone who has just left an organisation. They want someone to come in as interim cover while they recruit a permanent replacement and one of the phrases that comes in almost all of those conversations is that they need someone to “hit the ground running” because they do not have anyone on their team who can do that. Read more…

missing in action


It has been an interesting year to be sure: We have seen political upheaval here in the UK (and we’re not done yet thanks to the red team), watched the fun and games over in my second home in the USA and through it all I seem to have not found much time to keep my blogging here that regular. Read more…

We have a plan! OK, but is that all you’ve got?


“I thought you were right handed”. My friend had just watched me latch a gate, close a hasp and lock a padlock with my left hand as we locked up the shed and retired out of the rain. Our planned day working in the garden was being curtailed by one of the squalls sweeping across Wiltshire and thus demonstrating the first of my topics here; we knew that the weather was unreliable and had a back-up plan. Read more…

more musings on measuring stuff


Measuring performance is important. It doesn’t matter whether you are measuring it at individual, team or organisation levels or that of pieces of equipment or infrastructure, you need to know how well things are working. Read more…

can you learn leadership?


Can leadership be taught? I believe that it can and to a good standard, but it is another question as to whether someone who learns how to lead can become a great leader. Read more…