Home > Leadership, The Monday Musings Column > is every work day being different a good thing?

is every work day being different a good thing?

One thing that is likely to grab my interest on TV, and there isn’t a lot these days, is a fly on the wall style programme. Whilst I accept that these things are carefully edited so as to keep people watching I do enjoy looking behind the scenes.

I’m not sure what the fascination with seeing what someone else does at work is in general, for it can’t be just me that finds these day-in-the-life programmes interesting; if there wasn’t a mass appeal they would not make them. For me I enjoy seeing how things work or what makes things happen and it is not just a personal interest, but a professional one too.

One of the things that often comes out is that there are few typical days. Yes there are routines, but even in the most routine jobs there are things that don’t always go to plan and there will often be a vox pop from one of those featured to say how much they enjoy the variety, how every day is different and how that makes the job one that they love.

Having people who love their job on your team is a great thing for that alone will do the job of motivating people for you. They will want to get to work each day and do their thing, but whilst that makes the job of leading such a team easier it carries an underlying danger.

If you have a job where every day is different and where there is a high level of the unexpected it can be very stressful if you are not well enough equipped to deal with all of the slings and arrows that come your way. It is all very well to be running on adrenalin, but it is very wearing so there is a personal, physical, danger to consider.

Then there is an organisational danger in that if you have a group of people who are constantly firefighting they are not planning let alone managing. What you need is a balance that keeps the job interesting, but where your team have the tools in place to enable them to dope with what the day brings.

Those tools may be processes or knowledge rather than just physical tools, but they all need to be backed up by the people using them knowing that they have the support of their boss. And that boss needs to be watching their team looking for signs that their people are not coping as well as they should.

And what about the people on your team with the really routine jobs? Don’t assume that they are bored because there are people who are happy just to come in, plough through eight hours of routine and go home. As a leader you need to know your people and understand what makes the tick.

It is good that so many people enjoy there jobs because it suggests that there are a lot of bosses out there who are getting it right, but all of us who lead teams need to learn to look at what is going on and to understand what our people. You don’t get that from traditional appraisal processes you get it by opening your eyes and ears, from watching and listening.

Talk to you people regularly about what they need to make things work and put those things in place for them. Happy and satisfied people deliver results.

 

 

 

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  1. cegosasiapacific
    September 15, 2014 at 8:04 am

    Great advice! Managers who sit in enclosed offices all day long don’t understand the pulse of their employees. Sit with them for an occasional lunch or two and take part in their casual every day conversation to help break the barrier. Once they open up to you, you can get deeper insights about their expectations and grievances that might help you manage them well and increase productivity leading to better and faster deliverable and happy customers.

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