Archive

Posts Tagged ‘logistics’

outsourcing: getting it right


At an industry forum last week we were posed the question; has outsourcing shown rel long term benefit? s the first panellist began to answer I was framing my own response as yes, I think that it has. Read more…

musings on how the office can survive into the future


There still seems to be a view that we provide buildings; offices, hospitals, warehouses or whatever and that people come to these places to do things there, and in the case of an office there is a view that we no longer need them, that the technology of today makes many jobs independent of a traditional office base. That is true in some cases, but the problem with most of the arguments of that principle is that they treat the building and what goes on in it a separate entities. Read more…

to plan or not to plan


“We need a plan” is a fairly obvious statement before you start any endeavour and with a decent plan in place there is little excuse for not succeeding; “I love it when a plan comes together” I think Hannibal Smith used to say in each A Team episode, but what about when a plan goes off the rails, or if you don’t have a plan? Read more…

teaching is a two way street


This week I will be wearing my logistics hat again as I am running a warehousing and materials management course and will re-visiting the delights of standard deviations, calculating point loads and similar mathematics along with the more practical side of what mechanical aids to use for various applications. Read more…

Trick or treat? Some skeletons from the closet…


Keeping up my Halloween tradition of talking about things that went bump in the night, here are a few more oops moments that I learned from. Maybe they will help you avoid similar mistakes. Read more…

how hard is it to deliver decent customer service?


Back to customer service this week and a trio of unrelated incidents that have got me thinking about this again. Read more…

what’s the connection between the Mona Lisa and an FM?


I had been looking at a copy of the Mona Lisa and then the next day a conversation with a facilities manager then started this train of thought off.

The Mona Lisa contains a number of visual gags and one of the joys of looking at it is to spot these details, but any good painting, or photograph, or view will have all sorts of details that make up the whole visual experience. Just as it is nice to stop and smell the roses from time to time it is also good to let the eyes wander over something and feast on the smaller elements that you’ll find. Even something familiar can yield new things when you stand back and look. Read more…