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Posts Tagged ‘procurement’

laughing at life


Last week I spent a day with a longstanding business associate helping him choose a new alarm, access control and general security package for his shop and warehouse. My preferred way of working on these projects is not to the traditional way of having the potential suppliers come to us, but for us to go to them. There is much to be learned from visiting your suppliers; are the offices tidy, do they give the impression of efficiency and organisation, do the people that you meet or see there look like they care about what they are doing and more. I always ask to go and meet the people that will answer our calls if we have a problem, the people who will be managing our installation and the people who deal with invoicing us. It all gives a picture of what you are really getting that the sales team can never convey in their pitch. Read more…

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Musings from the facilities front #2


Service Level Agreements; where would we be without them? A lot better off in the case of most of those that I have inherited and I would like to tear them all up. Read more…

outsourcing: getting it right


At an industry forum last week we were posed the question; has outsourcing shown rel long term benefit? s the first panellist began to answer I was framing my own response as yes, I think that it has. Read more…

the myth of centralised procurement


The arguments for centralising activity, procurement or otherwise, can be very persuasive, but so many of them are built on selective use of numbers, as may well have been the case in the recent media frenzy for they, too, are only trying to sell you a story. I am not procurement bashing here for I am one of their number, and nor am I media bashing either for I am also one of them in a small way. No, I would like to try and present a balanced view based on what I have seen and experienced over the years. Read more…

you get the supplier relationship that you deserve


How to have a good working relationship with your suppliers; it’s a topic that comes up often when talking to clients and buyers. Read more…

it’s not scope creep; it’s business as usual


My dislike of management speak is well documented here, but I still have to deal with its use on a daily basis and one such expression that has cropped up a lot over the last couple of weeks is Scope Creep. Read more…

Trick or treat? Some skeletons from the closet…


Keeping up my Halloween tradition of talking about things that went bump in the night, here are a few more oops moments that I learned from. Maybe they will help you avoid similar mistakes. Read more…